Shipping policy
At Bellfield London we are proud to serve customers across the United Kingdom with reliable, efficient shipping. Below are the details on how we process and deliver your order.
Last updated: 1 September 2026
1. General shipping information
We currently ship throughout the United Kingdom.
Shipping is handled by trusted international logistics partners and delivered within the United Kingdom by Royal Mail, Evri, DPD or an equivalent recognised carrier. The final carrier may vary depending on your location and logistical capacity.
2. Processing time
Orders are typically processed within 1 to 3 working days (Monday to Friday) after payment has been successfully confirmed, excluding weekends and public holidays.
During busy periods or promotional campaigns, processing may take slightly longer. If that is the case, we will let you know by email.
Order cut off time: 17:00 (GMT/BST)
Time zone: Greenwich Mean Time, London
3. Shipping costs
Free delivery on all UK orders over £60. For orders under £60, standard tracked delivery is £4.95.
Any delivery charge is shown clearly at checkout before you complete your order.
4. Estimated delivery times
Once your order has been processed and dispatched, the following applies:
- Processing time: 1 to 3 working days (Monday to Friday)
- Transit time: 6 to 10 working days (Monday to Friday)
- Estimated total delivery time: 7 to 13 working days
Delivery times are estimates and may vary due to carrier operations, customs processing, busy periods, weather conditions or other factors beyond our control.
Once your order has shipped you will receive tracking information where available. It can take up to 48 hours for tracking to start updating.
5. Shipping restrictions
We do not ship to PO boxes, military addresses (BFPO, APO, FPO, DPO), or areas subject to shipping restrictions. Certain items may be subject to restrictions depending on UK regulations or carrier limitations.
6. Failed delivery or returned parcels
In the event of failed delivery attempts, incorrect address details, or undelivered parcels, orders may be returned to us. If that happens we will contact you and arrange redelivery, which may involve an additional shipping charge.
7. Lost or damaged parcels
If your parcel is lost or damaged in transit, please contact us straight away at support@bellfield-london.com. We will investigate with the carrier and find a solution as quickly as possible.
This does not affect your statutory rights. Under the Consumer Rights Act 2015, goods remain our responsibility until they are delivered to you.
8. Updates to this Shipping Policy
We may update this Shipping Policy from time to time to comply with applicable regulations and advertising platform requirements. The most recent version is always published on this page.
9. Contact information
Shop name: Bellfield London
Legal entity: WilmsCollective
Chamber of Commerce (KVK) number: 99437465
VAT number: NL005385642B98
Address: Visserstraat 28, 6067 CE Linne, Netherlands
(This is not a visitor address and not a returns address)
Customer service hours
Monday to Friday: 09:00 to 17:00 (GMT/BST)
Saturday: 13:00 to 17:00 (GMT/BST)
Phone: +44 7463 592168
Email: support@bellfield-london.com